We have been trading since 2011 and started out doing mobile repairs from a fully equipped van around the Camberley & Farnborough area. Over time we have taken on larger repairs for our customers which has led to the expansion into our workshop at Helix Business Park. Small repairs such as bumper scuffs and scratches is still very much at the heart of what we do, however with the new premises and significant investment in extra tooling and equipment we can also undertake larger repairs such as panel damage and full panel refinishing which isn’t possible to do mobile.
The workshop acts as a hub for the business meaning that even on days where the weather is against us for the mobile repairs, we still have an option to get the job done. We believe this is an important benefit of using us over our mobile competitors as we recognise that our customers do not want to be without their car longer than necessary and also a lot of cars these days are leased and damage can often need to be repaired close to when the vehicle is handed back. In the event of an appointment potentially having to be rearranged, we can still get the job done giving peace of mind.
As well as having all the equipment necessary to do our job to a high level, we also can call upon the experience of a panel beater who has been involved with the trade for over 40 years for repairs that are more complex. Combined with our business model of having a unit that facilitates repairs to be done as quickly as possible we believe we give an unrivaled service.
ChipsAway’s Corporate Head Offices are based in purpose-designed buildings in Kidderminster, Worcestershire. These are home to the group’s administrative offices, state of the art IMI accredited training and warehousing facilities, and call centre, available 8am – 6pm 7 days a week.
Being part of the ChipsAway network allows us at a local level to be at the forefront of a rapidly changing motor industry which is important with the increase of electric and hybrid cars. As cars become more complicated it’s important to have the knowledge for the best way to repair them safely and efficiently.
ChipsAway was acquired in 2008 by international multi-brand franchisor Franchise Brands. Franchise Brands is also parent company of established brands Metro Rod, Ovenclean and Barking Mad, which means it has a collective trading history of over 50 years altogether. Franchise Brands has notable strengths in areas such as marketing, franchise recruitment and franchise support, and the group’s strategy is to grow organically through expanding their existing brands and through further acquisitions.
ChipsAway has representatives in: Russia, Ukraine, Greece, Netherlands, Spain, Brazil, Chile, Republic of Ireland, America/Canada (Licensee), Saudi Arabia and Austria (Licensee).
Mark Ward – ChipsAway Camberley & Farnborough Director
Our Key Priorities are –
Act with integrity every day
Put a smile on our customers’ faces
Develop, train and support high-quality people
Continuously improve everything we do
Enjoy what we do and recognise what it means to our customers